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Frequently Asked Questions

Please visit our Support  and FAQ’s Page before sending us a message.

We ship all our orders via USPSFlat rate shipping. We currently ship within the USA only.

Free Shipping is available for all orders $75 or more in merchandise after all discounts and promotion codes are applied. Valid only on purchases shipped within the continental USA.

We accept Debit, Visa, Mastercard, Discover, American Express, Apple Pay & Google Pay.

All orders submitted before 3PM (EST) will be shipped the same day once payment confirmation is received. All order after 3PM (EST) are shipped the next business day.

Estimated Shipping time varies and is shown during your checkout process.

We offer a 30 day Exchange/Refund Policy. Return items within 30 days of the original purchase date for a refund, exchange, or merchandise credit. However, We may limit returns for large orders, seasonal closeouts, or if there’s evidence of abuse, excessive use, or suspected fraud. Sincerity Card Shoppes do not accept returns for online purchases, and they aren’t responsible for lost or stolen packages.

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